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The Protegé MTX System
Give your mid- to-large size business the advantage of Computer Telephony Integration (CTI)
A Protegé MTX key system helps you specialize, organize, maximize. Computer Telephony Integration (CTI)...the smart technology that integrates your telephone into your computer to do more, just the way you need to do it. The Protegé system you invest in now will hold its value as your needs increase, because your original Protegé software, digital keysets and common control boards flow into the next system size. Simply add the components you need. Your Protegé system is ready to accept them at big cost savings to you.
The Flexibility To Fit Your Needs
Whichever Protegé system you choose, you get full flexibility to meet your needs now and grow with you later with a capacity up to 96 ports.
High-Performance Communications
Protegé digital hybrid key systems are packed with proven features to build productivity and performance day to day
- Caller ID Integration
- One-Button Transfer
- Transfer to Hold
- Answering Machine Emulation
- Conversation Record
- Interactive Display with Soft Keys
- Transparent LCR
- Class of Service Override
- Off-Hook Voice Announce with Executive
Keysets
- Reverse Off-Hook Voice Announce with Executive Keysets
Call center applications gain unparalleled effectiveness with advanced features that come standard with Protegé MTX. Uniform Call Distribution manages your calls to keep customers satisfied and profitability up.
- Call Queuing
- Multiple Overflow Destinations
- Overflow Announcements
- Agent Help
- Agent Wrap-Up
- Supervisor Monitoring
- Route Override
- Reroute Destination
Protegé systems use computer telephony integration (CTI) to open up new ways of working for your organization. With CTI, your phone can access computer applications to save you time and money.
- ProtegéDial with Database Lookup and
Screen Pops
- Personal Information Manager Support
- Caller ID Information Sharing with
Credit/Account Systems
- Voice Mail Integration
- Least Cost Routing
- Directory Dialing
- Traveling Class of Service
- Station Message Detail Recording
- 4-15 Digit Forced Account Codes
- Enhanced Toll Restriction
- Data Auto Answer
As you continue to find new ways for Protegé to help your company succeed, the system works transparently to reduce downtime, enhance productivity and protect your business with all these standard features:
- 24 Hunt Groups, 24 Members Each (72
Members in Hunt Group 24)
- 6 Flexible Call Forwarding Options
- 8 Simultaneous, 4 Party Conferencing
- 1000 System Speed Dial Bins
- Flexible Ringing Assignments
- 24 Call Pickup Groups
- 24 Paging Groups
- External Paging
- Meet-Me Page
- 8 Day/Night Extension Classes of Service
- System Speed Dial Toll Restriction
Override
- Built-In Battery Backup Capability
- Power Failure Transfer
- Direct Inward System Access
- Hot Dial Pad
- Night Service
- Analog Adapter for Selected Analog
Applications
- Unsupervised Trunk-to-Trunk Conferencing
- 4 Redial Options, Including Automatic
Busy Redial
- Hot Line Capability
- Non-Blocking Intercom
- Analog Extension Message Waiting Board Enhances Hotel/Motel Applications
With Protegé MTX, your business can meet the competition on its own terms...capable, confident, flexible. Ready to conquer the changing business environment with technology for now. So find out how a Protegé digital hybrid key system can help your business get ahead.